Effective Date: December 30, 2024

Tres Colori (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy governs the manner in which we collect, use, maintain, disclose, and share your personal information when you visit, interact with, or make purchases from www.TresColori.com website (the "Site"). This privacy policy applies to all products and services offered by www.TresColori.com.

If you have any questions about this Privacy Policy, please contact us at [email protected].

Information We Collect

We may collect both personal and non-personal information from users to provide our services, process transactions, and enhance your experience on the Site. Personal information may include your name, email address, phone number, billing and shipping address, and payment details, such as credit card information. Additionally, we may collect details related to your interactions with the Site, including products you browse, purchase, return, or save for later. Other data collected may include order history, account preferences, and communication preferences. To enhance our services, we may infer your general location based on your IP address or other technical data.

Non-personal information includes details such as your browser type and version, device type, operating system, screen resolution, language settings, and other technical data about your interaction with the Site. This information is collected to improve the functionality of the Site, monitor performance, and understand how users navigate and interact with our digital offerings.

We collect information directly from you when you engage with the Site. This occurs during activities such as creating an account, placing an order, subscribing to our communications, filling out forms, submitting inquiries, or participating in promotions or surveys. Information is also collected automatically through the use of cookies, web beacons, and other tracking technologies. These tools gather data on your browsing behavior, such as pages visited, time spent on the Site, and items added to your shopping cart. You can manage or disable cookies through your browser settings, although some features of the Site may not function properly if cookies are disabled.

Occasionally, we may obtain additional information from third-party sources to enhance the accuracy of our records and improve the services we provide. For instance, we may collect payment verification details from payment processors, delivery status updates from shipping carriers, or marketing insights from advertising partners.

While users may access certain parts of the Site anonymously, engaging in specific activities or using certain services may require the submission of personal information. Refusal to provide this information may prevent you from accessing certain features or completing transactions.

How We Use Your Information

We may use the information we collect to provide, maintain, and improve our services. This includes processing and fulfilling orders, handling payments, and delivering the products or services you have requested. We may also use the data to personalize your experience on the Site by tailoring content, recommendations, and features to your preferences. Additionally, we may analyze user behavior and feedback to enhance the functionality and design of the Site, ensuring it meets your expectations and needs.

Your contact information may be used to respond to inquiries, provide customer support, or send transactional communications, such as order confirmations, shipping updates, or account notifications. With your consent, we may also use your information to send promotional materials, special offers, and newsletters. If you no longer wish to receive marketing communications, you can opt out at any time by following the unsubscribe instructions included in these communications or by contacting us directly.

In certain instances, we may need to process your information to comply with legal obligations, such as tax reporting, fraud prevention, or responding to lawful requests from authorities. Additionally, we may process your data to enforce our terms and conditions or protect the security and integrity of our systems and services.

We collect and use personal information to achieve the following purposes:

1. Personalizing Your Experience: We may aggregate user data to understand how our community interacts with the Site and its resources, allowing us to tailor experiences accordingly.
2. Improving Our Site: Feedback and behavioral insights help us refine our products, services, and overall user interface.
3. Processing Payments: We use your information to process transactions and provide the requested services. Your payment details are only shared with trusted third-party payment processors as necessary to complete transactions securely.
4. Running Promotions or Surveys: Your data may be used to manage promotions, contests, or surveys and to share related updates and results.
5. Sending Communications: We use your email address to provide updates related to your orders, respond to your inquiries, and, where consented, send marketing and promotional materials.

Your Privacy Rights

If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal data we collect about you, the right to request its deletion (subject to legal exceptions), and the right to opt out of the sale of your information. While Tres Colori does not sell personal data, we provide mechanisms for you to exercise these rights, and you will not face discrimination for doing so.

Residents of the European Economic Area (EEA) have additional rights under the General Data Protection Regulation (GDPR), including the right to access and correct their data, request its deletion, restrict its processing, or obtain a portable copy. You also have the right to object to certain processing activities, such as direct marketing.

To exercise any of your rights, please contact us at [email protected]. If required, we will verify your identity before processing your request.

 

Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers and partners to facilitate the delivery of our services. This includes payment processors to securely handle transactions, shipping companies to deliver your orders, and email marketing platforms to manage communications. Any third-party access to your information is limited to the purposes necessary to perform their services on our behalf and is governed by strict confidentiality agreements.

In compliance with legal obligations, we may disclose your information to regulatory authorities or respond to lawful requests, such as subpoenas, court orders, or other legal processes. Additionally, if Tres Colori undergoes a business transaction, such as a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We may also share aggregated, non-identifiable demographic information with business partners, trusted affiliates, or advertisers to analyze trends and improve our services. This information does not contain any personal identification details and cannot be used to identify you individually.

 

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. For example, we may keep your data to complete transactions, provide customer support, or comply with legal requirements. Once your information is no longer needed, it will be securely deleted or anonymized.

How We Protect Your Information

We prioritize the security of your personal information and have implemented robust data collection, storage, and processing practices to safeguard your data from unauthorized access, alteration, disclosure, or destruction. These measures are designed to ensure that sensitive information, such as usernames, passwords, payment details, and other personal data, remains secure throughout its lifecycle on our systems.

To protect your information during transmission, all data exchanges between our Site and your device occur over Secure Sockets Layer (SSL) encryption, a widely recognized standard for secure online communications. SSL encryption ensures that sensitive data, including payment information and login credentials, is transmitted securely and cannot be intercepted by unauthorized parties. Furthermore, digital signatures are employed to authenticate the integrity of the data and verify its origin.

Our security protocols include regular monitoring and updates to stay ahead of evolving cybersecurity threats. We utilize firewalls, secure server environments, and intrusion detection systems to protect our systems from malicious attacks. Access to personal data is restricted to authorized personnel who are required to adhere to strict confidentiality obligations and undergo training on data protection practices.

In addition, we conduct periodic security audits and vulnerability assessments to identify and address potential risks. While we strive to maintain the highest security standards, it is important to note that no method of data transmission or storage is entirely foolproof. We encourage you to use strong, unique passwords and to take precautions to protect your account information.

 

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, improve site functionality, and deliver personalized content and advertisements. Cookies are small files placed on your device that enable us to track your activity on the Site. For example, cookies allow us to remember items you place in your shopping cart, including when you abandon your cart, so we can send cart reminder messages via email or SMS. These technologies also help us understand user behavior, analyze site performance, and tailor our services to better meet your preferences.

You can control or disable cookies through your browser settings. However, please note that disabling cookies may limit certain functionalities of the Site, such as saving your shopping cart or personalizing your experience. For detailed instructions on managing cookies, refer to your browser’s help section or contact us directly for assistance.

 

Security Measures

We take appropriate technical and organizational measures to protect your personal information. These measures include encrypting sensitive data using Secure Socket Layer (SSL) technology and limiting access to personal data to authorized personnel only. Our systems undergo regular audits to ensure compliance with industry security standards.

 

Minors’ Privacy

The Site is not intended for children under the age of 16, and we do not knowingly collect personal information from them. If we become aware that data from a minor has been inadvertently collected, we will delete it promptly.

 

Third-Party Websites

Our Site may include links to third-party websites, plug-ins, and applications. Except where we post, link to or expressly adopt or refer to this Privacy Policy, this Privacy Policy does not apply to, and we are not responsible for any personal data practices of third-party websites and online services or the practices of other third parties. To learn about the personal data practices of third parties, please visit their respective privacy policies.

 

Updates to and Acceptance of This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review the Privacy Policy regularly to stay informed about how we protect your information. By using this Site, you acknowledge and agree to review this policy periodically and to be aware of any modifications. Your continued use of the Site after updates are posted signifies your acceptance of the revised policy. If you do not agree with the terms of this Privacy Policy, please refrain from using the Site.

Contacting Us

If you have any questions about this Privacy Policy, your privacy rights, or how we handle your data, please contact us at [email protected].